FAQ'S

If you are relocating, renovating or reorganizing we have personal storage units available so you can easily store furniture, outdoor toys (bikes, snowboards, kayaks, etc) or seasonal lawn and garden equipment. We also offer business storage units, college student storage units, and RV/Boat/Vehicle outdoor storage.

Our storage sizes range from approximately 5'x5' to 10'x30'. Please use the chart below to determine the right amount of space for you. Still unsure? You can always call us for help!

5'x5' Storage Unit About the size of a small closet Our 5x5 self-storage units in Malone, NY are ideal for smaller storage needs. This unit can typically hold boxes, small furniture pieces, seasonal decorations, and personal items. A great option for customers looking for compact and affordable storage units in Franklin County, NY.

5'x10' Storage Unit About the size of a walk-in closet Our 5x10 self-storage units in Malone, NY are ideal for small apartment or bedroom storage. This unit can typically hold a mattress set, small furniture, boxes, and household items from a studio apartment or small bedroom. A great option for customers looking for affordable storage units in Franklin County, NY.

5'x15' Storage Unit About the size of a large walk-in closet Our 5x15 self-storage units in Malone, NY are great for longer items and additional storage. This unit can fit furniture such as couches, mattress sets, appliances, and multiple boxes—ideal for the contents of a one-bedroom apartment or multiple rooms. Perfect for anyone needing reliable storage units near Malone, NY.

10'x10' Storage Unit About the size of a small bedroom Our 10x10 self-storage units in Malone, NY are a popular choice for moderate storage needs. This unit can typically hold the contents of a one- to two-bedroom apartment, including furniture, appliances, boxes, and household items. A versatile option for customers searching for storage units in Franklin County, New York.

10'x15' Storage Unit About the size of a large bedroom Our 10x15 self-storage units in Malone, NY are perfect for storing the contents of a two- to three-bedroom home. This unit can fit larger furniture, appliances, mattress sets, and multiple boxes, making it ideal for moving or renovations. A great solution for those looking for spacious storage units near Malone, NY.

10'x20' Storage Unit About the size of a one-car garage Our 10x20 self-storage units in Malone, NY are ideal for larger storage needs. This unit can typically hold the contents of a multi-bedroom home, including large furniture, appliances, and many boxes. It can also accommodate motorcycles or small vehicles, making it one of the most flexible storage units in Franklin County, NY.

10'x30' Storage Unit About the size of a one-and-a-half car garage Our 10x30 self-storage units in Malone, NY are our largest standard option, perfect for whole-house storage or business use. This unit can hold the contents of a large home, including multiple rooms of furniture, appliances, equipment, or even vehicles. Ideal for customers needing maximum space in storage units near Malone, NY.

This is more common that your probably think! If this happens to you, simply contact the office so we can check availability of other sizes in the facility. If the size you want to change to is available, we will assist you in the transition.

No, we do not offer climate-controlled storage.

You can always access your storage unit 24 hours per day, 7 days a week, 365 days per year. If you need additional assistance, feel free to contact us and we will be happy to help.

No, the units do not have electrical outlets.

Yes. We do offer secure outdoor parking for your RV, Travel Trailer, Boat, Utility Trailer, or Vehicles, but the parking area is a mixture of sand and grass.

We're committed to keeping your belongings safe! In addition to passive security features like fences and well-lit areas, we have surveillance cameras and 24-Hour Gate Access to provide a secure, stress-free storage experience.

You may not store any items that are explosive, flammable, odorous, hazardous, corrosive or perishable. These items can include food, drinks, fireworks, propane tanks, chemicals, etc. If you think you have an item that is prohibited but are unsure, please contact the office for clarification.

Renting a unit is simple. Either select and rent your unit online or give us a call. Units are rented on a month-to-month basis and require no deposit. You can either pay online or over the phone.

No! We understand some people have commitment issues, which is why all self storage rentals are done on a month-to-month basis. Upon move-in, we require the current month’s rent pro-rated to that day and the follow month to be paid in full.

We do not provide locks. You must bring your own lock. The 10x30 units have a door on both ends, requiring two locks. A disk lock is recommended for the highest level of security.

We're sorry to see you go! Here's what you need to do. We do not require advanced notice to vacate. Make sure everything has been moved out of your storage unit and the lock has been removed. Let us know when you are completely moved out of the unit. Once the unit has been inspected, it will be marked as officially vacant. Please take note: Rent WILL NOT be pro-rated. Units are rented on a month-to-month basis. Please keep us in mind the next time you need self storage unit.

Please feel free to send an email or call us at (518) 483-7867 and we can update your information.

We require customers to setup automatic payment using a credit card or directly from a bank account to be charged on the 1st of the month.

Your monthly rent is due on the 1st of each month.

• After 5 days late, you will be denied access to your unit with an over-lock and charged a $20 late fee.
• After 30 days late, your unit will go into lien status and be charged a $75 lien/auction fee.
• After 45 days late, your unit will be emptied.

Property protection is highly recommended to protect the value of your belongings, though not required. We do offer a competitive property protection plan for your belongings, you can check with your personal insurance provider as well.

• $8.95 per month - Up to $1,000 in personal property damage
• $11.95 per month - Up to $5,000 in personal property damage
• $21.95 per month - Up to $10,000 in personal property damage
• Your insurance provider should also be able to provide options. It is possible that your homeowner's or renter's insurance policy already covers your belongings

The amount of coverage you need depends on what you will be storing in the unit. One way to estimate the value of what you will be storing is the cost of replacing something if it becomes damaged.

We are ready to assist you in any way, including cancelling your property protection policy (if it was purchased through us). If your insurance was through your personal insurance provider, please contact them directly.

• Pack items in plastic totes with airtight lids
• Do not store food inside a storage unit
• Keep items raised a couple of inches off the ground
• Cover mattresses and upholstered furniture
• Use natural pest deterrents
• Use FRESH CAB Rodent Repellent. Order from Amazon
• Put cedar blocks in a bowl on a shelf
• Drop lavender or peppermint essential oils on cotton balls
• Lavender Dryer sheets can be an effective way to repel mice due to their strong scents
• Visit your storage unit regularly